Data Protection Statement

We thank you for your interest in our website. Protecting your personal data is very important for us. The following text informs you in detail about how we handle and protect your data.

Storage of Access Data on Server Log Files

You can visit our websites without being required to enter any personal data. We only save access data in so-called server log files, for example the name of a requested file, the date and time of retrieval, the data volume transferred and the requesting provider. These data are exclusively used to ensure a trouble-free operation of the website and they are evaluated to improve our services. They do not allow any conclusions to be made with regard to your person.

Data Collection and Data Use for Contract Processing

We collect personal data only when you provide your data voluntarily in the context of ordering products or contacting us (e.g. using the contact form or by e-mail). From the relevant input form(s) you can see which data are collected. We use the data provided by you to process the contracts and your inquiries.
After complete processing of the contract your data are blocked for further use and deleted upon expiry of the retention periods defined by fiscal and commercial law unless you have given your express consent to a further data usage or if we reserve the right to legally admissible data usage going beyond this of which we inform you below.

Data Transfer for Contract Performance

To perform the contract, we forward your data to the shipping company which was instructed to deliver the goods where it is necessary to deliver the ordered goods. Depending on the payment service provider you have chosen during the order process, we forward the needed payment details to the bank in charge of the payment process and, if applicable, to the payment service provider commissioned by us or the payment service you have selected. Some of the selected payment service providers collect these data themselves if you set up an account with them. In this case you must log onto this company’s site – during the order process – using your access data, then being subject to this company’s data protection provisions.

Data Use when Registering for E-Mail Newsletters

If you register for our newsletter, we will use the data required for this process or the data you have given to us separately in order to regularly send you our e-mail newsletter according to your consent. You can unsubscribe from the newsletter at any time. To do so, you can either send us a message by e-mail, fax or regular mail or follow the relevant link specified in the newsletter.

Data use for postal advertising and your right to disagree

We reserve ourselves beyond that, your pre- and surnames, your postal address and – so far we received these additional data in the context of the contractual relation from you – your title, academic degree, your birth year and your occupation to store and to use for own advertising purposes industry or business designation in summarized lists, e.g. to the forwarding of interesting offers and information to our products by letter post. They can contradict storage and use of your data at any time for these purposes by a message to the contact possibility described below.

Use of Cookies

We use cookies on various pages in order to make our website more attractive to visitors and to enable the use of certain functions. Cookies are small text files that are saved on your computer. Some of the cookies we use are automatically deleted after a browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain stored on your computer and allow us to re-identify your browser when you log on again (persistent cookies). You can set the browser such that your computer informs you of relevant cookies and you can decide in each individual case if you accept cookies or accept them only in certain cases or refuse them in general. If you do not accept cookies, some features of the website may not function fully.

Right to Information and Contact Options

You are entitled to free information about your personal data stored by us at any time. Where applicable, you have the right to correction, refusal of access or deletion of your data. If you have any questions about the collection, processing or usage of your personal data, in case of inquiries, correction, refusal of access or deletion of data as well as revocation of granted permissions or objection against a certain type of usage, please contact us directly:

kraftholz neuhofer gmbh
Haslau 48
A-4893 Zell am Moos

+43 6234 201 08
+43 6234 201 08 21

Invalidity of provisions

Should one or more clauses in these terms of use be ineffective or unfeasible, the validity of the remaining provisions is not effected.

Last modified at May 2018